bitch, he says.
stupid bitch,
reaching over the counter for my colleague
whilst his girlfriend stands behind him
looking bored.
at least, I assume she’s bored
under those big sunglasses.

they get their refund in the end.
it’s the quickest way to get rid of them.
it’s the only way:
a company
can’t accuse an individual
of inappropriate behaviour.
that would be fascism.
apparently.
I think.

anyway,
no – my shaken teary colleague
CANNOT have a break:
can’t she see how long the queue is now?

– Paul Tanner